Contents

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Introduction

HP SUM overview

Scaling HP SUM updates in your environment

About the graphical user interface

Status icon descriptions

Launching HP SUM

Downloading HP SUM from the Hewlett Packard Enterprise website

Downloading HP SUM from the SDR website

Migrating nodes to the current HP SUM version

HP SUM and SPP boot environments

HP SUM modes

Deployment modes

Deployment scenarios

Deploying firmware for ProLiant servers using the SPP

Deploying Integrity firmware bundles with HP SUM

Deploying Synergy System servers with HP SUM

Disabling BitLocker to permit firmware updates (Windows only)

Using Linux and HP-UX root credentials for remote nodes

Prerequisites for using Linux and HP-UX sudo credentials

Using an SSH keyfile with root credentials

Logging out of the HP SUM GUI

Clearing the HP SUM cache

About the hpsum.ini file

Copying the HP SUM temp files

Editing the default hpsum.ini file

Creating an hpsum.ini file

Changing the temporary directory

hpsum.ini file parameters

Using the HP SUM GUI

Updating a node with HP SUM example

Using the Home screen

Using the Activity screen

Using Localhost Guided Update

Using the iLO Federated Update screen

Adding a new iLO Federation group

Re-scanning for iLO Federation groups

Editing an iLO Federation group

Performing inventory on an iLO Federation group

Viewing iLO Federation group firmware versions

Viewing iLO Federation group members

Deploying software to an iLO Federation group (online)

Deploying software to an iLO Federation group (offline)

Generating reports

Aborting an iLO Federation deployment

Deleting an iLO Federation group

Using the Baseline Library screen

Adding a baseline

Creating a custom baseline and ISO

Baseline reports

Deleting a baseline

Validating a baseline

Configuring components

Using the Nodes screen

Adding a node or other deployment type

Associated nodes deployment behavior

Node-specific additional details

Editing a node

Aborting a node update

Node inventory

Deploying a node

Deploying all partitions in an Integrity BL870c i4 or BL890c i4 node

Deploying other node types

Node reports

Deleting a node

Server overview

Integrity node overview

Moonshot node overview

Using the Node Groups screen

Adding a node group

Editing a node group

Node group inventory

Deploying a node group

Node group reports

Aborting a node group update

Deleting a node group

Using the Enclosures screen

Using the Servers screen

Using the Switches screen

Using the VM Hosts screen

Using the iLO screen

Using the Virtual Connects screen

Advanced topics

Configuring IPv6 networks

Making HP SUM network ports available

GatherLogs

Troubleshooting

Collecting trace directories

Baseline troubleshooting

HP SUM displays incorrect Linux dependencies

Custom baseline displays multiple versions of the same component

HP SUM stops responding during baseline inventory

Creating a custom baseline screen doesn’t display node types

Solution 1

Solution 2

HP SUM does not save baselines after a Remote Desktop session

HP SUM does not validate HTTP baselines

HP SUM screens display outdated information

HP SUM refreshes the browser when adding a baseline

Node troubleshooting

Deploying updates takes longer than expected

iLO Federation nodes do not update in offline mode

HP SUM displays the error, Missing 32 lib depend

HP SUM does not respond when using sudo

The Deploy button is not shown

HP SUM displays the error Inventory failed. The pciinfo module requires manual update on remote target

Solid state hard drives are not recognized

Linux hosts do not add Windows nodes

HP SUM cannot connect to a node

NIC firmware does not activate after reboot

H220, H221, H222, and H210 HBA adapters return an update error

Missing H2xx adapter version information

The command open_firewall does not work

Inventory fails on Windows nodes

Firewall error on a remote node error

Determining which HPCISSS2 and HPCISSS3 drivers to install

Power PIC components aren’t deployed to iLO Federation groups

Power PIC components not deployed to iLO Federation groups

VMware troubleshooting

VMware node inventory displays an error

RPM updates do not deploy to VMware nodes

Custom baselines include RPM components for VMware nodes

Reports troubleshooting

Reports are not generated

HP SUM engine troubleshooting

HP SUM unexpectedly logs off users

HP SUM displays 0 free space on a drive

Text is not translated

Error message “Multiple connections to a server or shared resource by the same user...”

CLI commands troubleshooting

Summary of symptom

Glossary