Cause
The VMware service might not be running.
Action
Solution: Use the following steps to make sure the VMware service is running.
- 
Check the provider version, type esxcli software vib list | grep smx. 
- 
Verify that the provider service is running, type /etc/init.d/sfcbd-watchdog status. 
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Verify that the provider responds to queries, type enum_instances SMX_SCInstallationService root/hpq. 
- 
If you need to restart the service, type /etc/init.d/sfcbd-watchdog restart; /etc/init.d/sfcbd-watchdog status;.